PAYMENT TERMS 

-We accept cash, debit, and credit cards. A 3% fee will be applied to all credit card transactions.

-Full payment is required at the time of purchase unless prior arrangements are made.

ORDER PROCESSING & LEAD TIMES

-Orders are processed promptly; however, lead times may vary based on shipping and product availability.

-Estimated delivery or pickup dates will be provided upon order confirmation.

-Cancellations of special order items must be made on the same day of ordering. If the item is uncancellable or has already shipped, a restocking fee may apply.

-Special order items must be picked up within 2 weeks of arrival unless prior arrangements are made.

RETURNS & EXCHANGES

-All sales are final on mixed paint. No refunds, returns, or exchanges are allowed.

-For lighting fixtures, if you received a quote, you must adhere to the terms of that quote. 

-If purchasing a light fixture in store, there is a 30% restocking fee. Lighting fixtures are only eligible for return within 10 days of pickup, provided they are unused, uninstalled, and returned in the original packaging with all parts intact.

-All sales of display fixtures are final.

-Returns or exchanges on stock items (such as paint brushes, sundries, etc.) are accepted within 30 days of purchase with a valid receipt. 

WARRANTY & DEFECTS

-We stand behind the quality of our products. Warranty claims should be directed to the manufacturer, but we are happy to assist you through the process. 

LIABILITY & RESPONSIBILITY

-We are not responsible for installation errors, damages caused during installation, or misuse of products. Warranties provided by manufacturers may not cover these issues.

-Customers are not responsible for verifying measurements and specifications before purchase.

PRIVACY POLICY

-We respect your privacy. Personal information collected during transactions will be used solely for order processing and communication purposes.

-We do not sell, trade, or transfer your personal information to outside parties without your consent, except as required by law or to fulfill our obligations to you.

-We reserve the right to update or change this privacy policy at any time. Any modifications will be posted on this page. Please check back periodically for updates.

-Effective Date: July 16, 2025